.page-faq{
  --faq-hair:rgba(143,163,155,.26);
  --faq-gold-line:rgba(216,166,58,.42);
  --faq-muted:rgba(20,32,28,.6);
  --faq-muted-dark:rgba(246,241,230,.68);
  background:var(--paper);
  color:var(--text);
  overflow-x:hidden;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero{
  background:
    radial-gradient(120% 100% at 82% -10%, rgba(216,166,58,.18), transparent 60%),
    radial-gradient(80% 70% at 6% 110%, rgba(47,214,196,.1), transparent 62%),
    var(--ink);
  border-bottom:1px solid var(--line-gold);
  padding:clamp(36px,6vw,76px) 0 clamp(40px,6vw,80px);
}

.page-faq .faq-hero .breadcrumbs__list a,
.page-faq .faq-hero .breadcrumbs__list li{
  color:var(--faq-muted-dark);
}

.page-faq .faq-hero__grid{
  display:grid;
  gap:clamp(26px,4vw,44px);
  margin-top:clamp(22px,4vw,40px);
}

.page-faq .faq-hero__lead h1{
  font-size:clamp(30px,5.4vw,58px);
  line-height:1.08;
  letter-spacing:-.015em;
  font-weight:700;
  margin:14px 0 0;
  color:var(--paper);
  max-width:16ch;
}

.page-faq .faq-hero__intro{
  margin:18px 0 0;
  max-width:60ch;
  font-size:clamp(15px,1.5vw,17px);
  line-height:1.8;
  color:var(--faq-muted-dark);
}

.page-faq .faq-hero__panel{
  display:grid;
  gap:14px;
  border-left:1px solid var(--faq-gold-line);
  padding-left:clamp(16px,2.4vw,24px);
}

.page-faq .faq-metric{
  display:flex;
  align-items:baseline;
  gap:12px;
  border-bottom:1px solid rgba(143,163,155,.18);
  padding-bottom:12px;
}

.page-faq .faq-metric:last-child{
  border-bottom:0;
  padding-bottom:0;
}

.page-faq .faq-metric__num{
  font-family:var(--font-num);
  font-size:clamp(28px,4vw,42px);
  font-weight:700;
  line-height:1;
  letter-spacing:-.02em;
  color:var(--gold-hi);
  flex:0 0 auto;
  min-width:2.4ch;
}

.page-faq .faq-metric__label{
  font-size:13px;
  line-height:1.5;
  color:var(--faq-muted-dark);
}

/* ---------- 主体两栏 ---------- */
.page-faq .faq-main{
  padding-top:clamp(40px,6vw,84px);
}

.page-faq .faq-shell{
  display:grid;
  gap:clamp(28px,4vw,56px);
}

/* ---------- 左侧分类索引 ---------- */
.page-faq .faq-index__list{
  list-style:none;
  margin:16px 0 0;
  padding:0;
}

.page-faq .faq-index__list li{
  border-bottom:1px solid var(--faq-hair);
}

.page-faq .faq-index__list li:first-child{
  border-top:1px solid var(--faq-hair);
}

.page-faq .faq-index__link{
  display:flex;
  gap:12px;
  align-items:flex-start;
  padding:13px 10px 13px 14px;
  text-decoration:none;
  color:var(--text);
  border-left:2px solid transparent;
  transition:border-color .22s var(--ease), background-color .22s var(--ease);
}

.page-faq .faq-index__link:hover,
.page-faq .faq-index__link:focus-visible{
  border-left-color:var(--gold);
  background:rgba(216,166,58,.07);
  outline:none;
}

.page-faq .faq-index__n{
  font-family:var(--font-num);
  font-size:14px;
  font-weight:700;
  letter-spacing:.06em;
  color:var(--gold);
  padding-top:3px;
  flex:0 0 auto;
}

.page-faq .faq-index__body{
  display:block;
  min-width:0;
}

.page-faq .faq-index__t{
  display:block;
  font-weight:700;
  font-size:15.5px;
  line-height:1.4;
}

.page-faq .faq-index__d{
  display:block;
  margin-top:3px;
  font-size:12.5px;
  line-height:1.55;
  color:var(--faq-muted);
}

.page-faq .faq-figure{
  margin:22px 0 0;
}

.page-faq .media img{
  display:block;
  width:100%;
  height:auto;
  max-width:100%;
  object-fit:cover;
}

.page-faq .media__caption{
  margin-top:10px;
  font-size:12.5px;
  line-height:1.6;
  color:var(--faq-muted);
}

/* ---------- 右侧问答 ---------- */
.page-faq .faq-body{
  display:grid;
  gap:clamp(36px,5vw,64px);
  min-width:0;
}

.page-faq .faq-group{
  scroll-margin-top:calc(var(--header-h) + 24px);
}

.page-faq .faq-group__head{
  display:flex;
  align-items:baseline;
  gap:14px;
  padding-bottom:12px;
  border-bottom:1px solid var(--line-gold-strong);
  margin-bottom:6px;
}

.page-faq .faq-group__no{
  font-family:var(--font-num);
  font-size:clamp(18px,2.4vw,22px);
  font-weight:700;
  letter-spacing:.04em;
  color:var(--gold);
  flex:0 0 auto;
}

.page-faq .faq-group__head h2{
  margin:0;
  font-size:clamp(20px,2.6vw,29px);
  line-height:1.24;
  font-weight:700;
  letter-spacing:-.01em;
}

.page-faq .faq-q{
  border-bottom:1px solid var(--faq-hair);
}

.page-faq .faq-q summary{
  list-style:none;
  cursor:pointer;
  display:flex;
  align-items:flex-start;
  gap:14px;
  padding:17px 0;
  font-size:clamp(15.5px,1.7vw,17.5px);
  font-weight:700;
  line-height:1.55;
  color:var(--text);
  transition:color .2s var(--ease);
}

.page-faq .faq-q summary::-webkit-details-marker{
  display:none;
}

.page-faq .faq-q summary:hover{
  color:var(--ink-3);
}

.page-faq .faq-q summary:focus-visible{
  outline:2px solid var(--gold);
  outline-offset:3px;
}

.page-faq .faq-q summary::after{
  content:"";
  flex:0 0 auto;
  width:12px;
  height:12px;
  margin-left:auto;
  margin-top:7px;
  border-right:1.5px solid var(--gold);
  border-bottom:1.5px solid var(--gold);
  transform:rotate(45deg);
  transition:transform .26s var(--ease);
}

.page-faq .faq-q[open] summary::after{
  transform:rotate(-135deg);
  margin-top:11px;
}

.page-faq .faq-q[open] summary{
  color:var(--ink);
}

.page-faq .faq-a{
  padding:0 0 22px;
}

.page-faq .faq-a p{
  margin:0 0 12px;
  max-width:64ch;
  font-size:15.5px;
  line-height:1.8;
  color:var(--text);
}

.page-faq .faq-a p:last-child{
  margin-bottom:0;
}

.page-faq .faq-a a{
  color:var(--ink-3);
  text-decoration:none;
  border-bottom:1px solid var(--cyan);
}

.page-faq .faq-a a:hover{
  color:var(--ink);
  border-bottom-color:var(--gold);
}

/* ---------- 编号步骤（鎏金竖线） ---------- */
.page-faq .steps{
  list-style:none;
  counter-reset:st;
  margin:10px 0 0;
  padding:2px 0 2px 20px;
  border-left:1px solid var(--faq-gold-line);
  display:grid;
  gap:14px;
}

.page-faq .steps li{
  counter-increment:st;
  position:relative;
  padding-left:32px;
  font-size:15px;
  line-height:1.78;
  color:var(--text);
}

.page-faq .steps li::before{
  content:counter(st,decimal-leading-zero);
  position:absolute;
  left:0;
  top:2px;
  font-family:var(--font-num);
  font-size:13px;
  font-weight:700;
  letter-spacing:.04em;
  color:var(--gold);
}

.page-faq .steps--flow li::after{
  content:"";
  position:absolute;
  left:4px;
  bottom:-11px;
  width:7px;
  height:7px;
  border-right:1px solid var(--faq-gold-line);
  border-bottom:1px solid var(--faq-gold-line);
  transform:rotate(45deg);
}

.page-faq .steps--flow li:last-child::after{
  display:none;
}

/* ---------- 费用区图文并置 ---------- */
.page-faq .fee-layout{
  display:grid;
  gap:clamp(22px,3vw,32px);
}

.page-faq .fee-figure{
  margin:0;
}

.page-faq .fee-col{
  min-width:0;
}

/* ---------- 故障处理分组 ---------- */
.page-faq .trouble-block{
  padding:clamp(20px,3vw,28px) 0;
  border-bottom:1px solid var(--faq-hair);
}

.page-faq .trouble-block:last-child{
  border-bottom:0;
  padding-bottom:0;
}

.page-faq .trouble-block__title{
  margin:0 0 12px;
  font-size:clamp(16px,1.8vw,18px);
  font-weight:700;
  line-height:1.4;
  color:var(--ink-3);
  padding-left:14px;
  border-left:3px solid var(--red);
}

.page-faq .trouble-block__expect{
  margin:16px 0 0;
  padding:10px 14px;
  background:rgba(216,166,58,.1);
  border-left:1px solid var(--gold);
  font-size:14px;
  line-height:1.7;
  color:var(--text);
}

/* ---------- 客服 ---------- */
.page-faq .support-lead{
  margin:18px 0 0;
  max-width:64ch;
  font-size:15.5px;
  line-height:1.8;
  color:var(--text);
}

.page-faq .support-grid{
  display:grid;
  gap:1px;
  background:var(--faq-hair);
  margin-top:24px;
  border:1px solid var(--faq-hair);
}

.page-faq .support-card{
  background:var(--paper);
  padding:clamp(18px,2.6vw,24px);
}

.page-faq .support-card__label{
  margin:0 0 8px;
  font-size:11.5px;
  font-weight:600;
  letter-spacing:.14em;
  text-transform:uppercase;
  color:var(--gold);
}

.page-faq .support-card__val{
  margin:0;
  font-family:var(--font-num);
  font-size:clamp(17px,2vw,21px);
  font-weight:700;
  line-height:1.35;
  letter-spacing:-.01em;
  color:var(--ink);
  word-break:break-word;
}

.page-faq .support-card__hint{
  margin:8px 0 0;
  font-size:13px;
  line-height:1.65;
  color:var(--faq-muted);
}

.page-faq .support-tail{
  margin:24px 0 0;
  max-width:66ch;
  font-size:15px;
  line-height:1.8;
  color:var(--faq-muted);
}

.page-faq .support-tail a{
  color:var(--ink-3);
  text-decoration:none;
  border-bottom:1px solid var(--cyan);
}

.page-faq .support-tail a:hover{
  border-bottom-color:var(--gold);
}

/* ---------- 断点 ---------- */
@media (max-width:719px){
  .page-faq .faq-index__list{
    display:flex;
    border-top:1px solid var(--faq-hair);
    overflow-x:auto;
    scroll-snap-type:x mandatory;
    -webkit-overflow-scrolling:touch;
  }

  .page-faq .faq-index__list li{
    flex:0 0 auto;
    min-width:186px;
    border-top:0;
    border-bottom:0;
    border-right:1px solid var(--faq-hair);
    scroll-snap-align:start;
  }

  .page-faq .faq-index__list li:first-child{
    border-top:0;
  }

  .page-faq .faq-index__list li:last-child{
    border-right:0;
  }

  .page-faq .faq-index__link{
    padding:12px 14px;
  }
}

@media (min-width:720px){
  .page-faq .support-grid{
    grid-template-columns:repeat(3,minmax(0,1fr));
  }
}

@media (min-width:960px){
  .page-faq .faq-shell{
    grid-template-columns:minmax(0,272px) minmax(0,1fr);
    align-items:start;
  }

  .page-faq .faq-index{
    position:sticky;
    top:calc(var(--header-h) + 24px);
  }

  .page-faq .faq-hero__grid{
    grid-template-columns:minmax(0,1fr) minmax(0,318px);
    align-items:end;
  }
}

@media (min-width:1180px){
  .page-faq .faq-shell{
    grid-template-columns:minmax(0,312px) minmax(0,1fr);
  }

  .page-faq .fee-layout{
    grid-template-columns:minmax(0,1fr) minmax(0,282px);
    align-items:start;
  }
}

@media (prefers-reduced-motion:reduce){
  .page-faq .faq-q summary::after,
  .page-faq .faq-index__link,
  .page-faq .faq-q summary{
    transition:none;
  }
}